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Forrester Forrester Research identifies and analyzes emerging trends in technology and their impact on business. Forrester provides companies with rigorous research, practical ideas, and objective guidance to help them thrive on technology change. Research topics include Automotive, Financial Services, Healthcare, IT Security and Spending, and Media and Entertainment, to name a few.
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Latest Research:
Name Date
The US Insurance Buyer's Journey And Its Affect On Carriers And Agents The US Insurance Buyer 2009-11-06
Customer Intelligence: Marketing's Next Strategic Imperative Customer Intelligence: Marketing 2009-11-06
Online Retailers' Adoption Of Online Video Content Is Ahead Of Consumers' Preferences Online Retailers 2009-11-05
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUT I v E S U
Inquiry Insights: Business Intelligence, 2008 To H1 2009 Inquiry Insights: Business Intelligence, 2008 To H1 2009 2009-11-05
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Forrester receives more
Refresher Course: Hiring VARs Refresher Course: Hiring VARs 2009-11-05
Making Leaders Successful Every Day November #, #### Refresher Course: Hiring VARs by Duncan Jones and Caroline Roeleveld-Hoekendijk for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
Market Momentum: IT Management Software Market, H1 2009 Market Momentum: IT Management Software Market, H1 2009 2009-11-05
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Forrester#;s market
Global EA Drives Global IT: Assess Your EA Initiative's Global Readiness Global EA Drives Global IT: Assess Your EA Initiative 2009-11-05
Making Leaders Successful Every Day November #, #### Global EA Drives Global IT: Assess Your EA Initiative#;s Global Readiness by Jost Hoppermann for Enterprise Architecture Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Depicting European Shoppers' Complex Purchasing Decision Path Depicting European Shoppers 2009-11-05
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUT I v E S U
Mobile Technographics® In Europe Mobile Technographics® In Europe 2009-11-05
Making Leaders Successful Every Day November #, #### Mobile Technographics® In Europe by Thomas Husson for Consumer Product Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions
Why Mobile Could Reinvent Social Computing Why Mobile Could Reinvent Social Computing 2009-11-05
2009 Forrester Groundswell Awards Winners Offer B2B Tech Marketers Valuable Social Media Lessons 2009 Forrester Groundswell Awards Winners Offer B2B Tech Marketers Valuable Social Media Lessons 2009-11-04
Making Leaders Successful Every Day November #, #### #### Forrester Groundswell Awards Winners Offer B#B Tech Marketers Valuable Social Media Lessons by Laura Ramos for Technology Product Management & Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is
State Of Enterprise Disaster Recovery Preparedness: Q3 2009 State Of Enterprise Disaster Recovery Preparedness: Q3 2009 2009-11-04
Making Leaders Successful Every Day November #, #### State Of Enterprise Disaster Recovery Preparedness: Q# #### by Stephanie Balaouras for Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best
Outlook For European Online Christmas Sales, 2009 Outlook For European Online Christmas Sales, 2009 2009-11-04
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes data from Consumer Technographics® ExECUT I v E S U
PHRs: Scant Penetration And Lots Of Confusion PHRs: Scant Penetration And Lots Of Confusion 2009-11-04
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Experience Professionals Includes data from Consumer Technographics® ExECUT I v E S U M
Case Study: The NHL Uses Tweet-Ups To Energize Its Fan Base And Reach New Audiences Case Study: The NHL Uses Tweet-Ups To Energize Its Fan Base And Reach New Audiences 2009-11-04
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Interactive Marketing Professionals ExECUT I v E S U M MA Ry To create excitement
Top 15 Technology Trends EAs Should Watch Top 15 Technology Trends EAs Should Watch 2009-11-04
The Marketing Of Market Research: Successful Communication Builds Influence The Marketing Of Market Research: Successful Communication Builds Influence 2009-11-04
Making Leaders Successful Every Day November #, #### The Marketing Of Market Research: Successful Communication Builds Influence by Reineke Reitsma for Consumer Market Research Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Assumption Personas Help Overcome Hurdles To Using Research-Based Design Personas Assumption Personas Help Overcome Hurdles To Using Research-Based Design Personas 2009-11-04
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Experience Professionals ExECUT I v E S U M MA Ry Forrester recommends that
Top Strategies To Ensure Continued Value From Offshore Services Top Strategies To Ensure Continued Value From Offshore Services 2009-11-04
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUT I V E S U M MA Ry The vast
10 Companies eCommerce Executives Should Know About For 2010 10 Companies eCommerce Executives Should Know About For 2010 2009-11-04
The Forrester Wave™: Identity And Access Management, Q4 2009 The Forrester Wave™: Identity And Access Management, Q4 2009 2009-11-03
Making Leaders Successful Every Day November #, #### The Forrester WaveTM: Identity And Access Management, Q# #### by Andras Cser for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
When Selling EA Value, Context Is Everything When Selling EA Value, Context Is Everything 2009-11-03
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Enterprise Architecture Professionals ExECUT I v E S U M MA Ry Describing success as
Enlist iWorkers In The Fight To Improve Information Access Enlist iWorkers In The Fight To Improve Information Access 2009-11-03
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals Includes data from Workforce Technographics® ExECUT I v E S U
Case Study: Qwest Connects With Customers Through eBills And ePayments Case Study: Qwest Connects With Customers Through eBills And ePayments 2009-11-03
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals ExECUT I v E S U M MA Ry Through an
Market Overview: Network Access Control (NAC) Market Overview: Network Access Control (NAC) 2009-11-03
Making Leaders Successful Every Day November #, #### Market Overview: Network Access Control (NAC) by Usman Sindhu for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Hotels Will Rely On The Web To Survive 2010 Hotels Will Rely On The Web To Survive 2010 2009-11-03
Making Leaders Successful Every Day November #, #### Hotels Will Rely On The Web To Survive #### by Henry H. Harteveldt for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is
The Changing Face Of Telecom Wholesale The Changing Face Of Telecom Wholesale 2009-11-03
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Last year we
Changing Telecoms Ecosystems Changing Telecoms Ecosystems 2009-11-03
Service-Oriented Analytics: Tapping Into The Predictive Smarts Of Your Entire Organization Service-Oriented Analytics: Tapping Into The Predictive Smarts Of Your Entire Organization 2009-11-03
Online Baby Boomers: A Demographic Profile Online Baby Boomers: A Demographic Profile 2009-11-02
Making Leaders Successful Every Day November #, #### Online Baby Boomers: A Demographic Profile by Ina Mitskaviets for Consumer Market Research Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
IT Staff Augmentation Trends: Including Hourly Rate Benchmarks, Typical Rate Negotiation Results, And More IT Staff Augmentation Trends: Including Hourly Rate Benchmarks, Typical Rate Negotiation Results, And More 2009-11-02
US Online Holiday Retail Forecast, 2009 US Online Holiday Retail Forecast, 2009 2009-11-02
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For eBusiness & Channel Strategy Professionals Includes a market sizing forecast and data from Consumer Technographics® ExECUT
The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation 2009-11-02
Making Leaders Successful Every Day November #, #### The State Of ERP ####: Market Forces Drive Specialization, Consolidation, And Innovation by Paul D. Hamerman for Business Process & Applications Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly
Tracking Augmented Reality Tracking Augmented Reality 2009-10-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Consumer Product Strategy Professionals ExECUT I v E S U M MA Ry Augmented reality
Consolidated Backup Strategies For Remote Sites Consolidated Backup Strategies For Remote Sites 2009-10-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Infrastructure & Operations Professionals ExECUT I v E S U M MA Ry A remote site
IT Buyers Prioritize Virtualization Over Cloud IT Buyers Prioritize Virtualization Over Cloud 2009-10-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals Includes data from Business Data Services ExECUT I V E S U
The State Of WAN Services Adoption In North America 2009: CIOs Lead On Cost Reduction The State Of WAN Services Adoption In North America 2009: CIOs Lead On Cost Reduction 2009-10-30
Making Leaders Successful Every Day October ##, #### The State Of WAN Services Adoption In North America ####: CIOs Lead On Cost Reduction by Phil Sayer for Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is
Q&A: IT Asset Disposition Q&A: IT Asset Disposition 2009-10-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Infrastructure & Operations Professionals ExECUT I v E S U M MA Ry While all organizations
How Europeans Search How Europeans Search 2009-10-30
Making Leaders Successful Every Day October ##, #### How Europeans Search by Shar VanBoskirk and Rebecca Jennings for Interactive Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
US DVR Forecast, 2009 To 2014 US DVR Forecast, 2009 To 2014 2009-10-30
Making Leaders Successful Every Day October ##, #### US DVR Forecast, #### To #### by James L. McQuivey, Ph.D. for Consumer Product Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
CIOs: Business Alignment And BT Enablement Require Business Capability Maps CIOs: Business Alignment And BT Enablement Require Business Capability Maps 2009-10-30
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For CIOs ExECUT I v E S U M MA Ry CIOs are aggressively tackling their
The Forrester Wave™: Oracle Services Providers, Q4 2009 The Forrester Wave™: Oracle Services Providers, Q4 2009 2009-10-30
Making Leaders Successful Every Day October ##, #### The Forrester WaveTM: Oracle Services Providers, Q# #### by Liz Herbert for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
The Managed Security Services Market Landscape The Managed Security Services Market Landscape 2009-10-30
The Forrester Wave™: B2B Service Providers, Q4 2009 The Forrester Wave™: B2B Service Providers, Q4 2009 2009-10-29
Making Leaders Successful Every Day October ##, #### | Updated: November #, #### The Forrester WaveTM: B#B Service Providers, Q# #### by Ken Vollmer for Enterprise Architecture Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Three Steps To Measuring Social Media Marketing Three Steps To Measuring Social Media Marketing 2009-10-29
Making Leaders Successful Every Day October ##, #### Three Steps To Measuring Social Media Marketing by Nate Elliott for Interactive Marketing Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available
Vendor Strategists: Time To Revisit Your Corporate Strategy And Your Management Portfolio Vendor Strategists: Time To Revisit Your Corporate Strategy And Your Management Portfolio 2009-10-29
Making Leaders Successful Every Day October ##, #### Vendor Strategists: Time To Revisit Your Corporate Strategy And Your Management Portfolio by Thomas Mendel, Ph.D., and Daniel Krauss for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized
Reinforce Privacy Through Full Disclosure Reinforce Privacy Through Full Disclosure 2009-10-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Intelligence Professionals ExECUT I v E S U M MA Ry Despite consumer privacy
Health Plan Provider Search Tools: It's Time For An Upgrade Health Plan Provider Search Tools: It 2009-10-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Experience Professionals Includes data from Consumer Technographics® ExECUT I v E S U M
Consumer Privacy Is A Ticking Time Bomb For Customer Intelligence Executives Consumer Privacy Is A Ticking Time Bomb For Customer Intelligence Executives 2009-10-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Customer Intelligence Professionals Includes data from Consumer Technographics® ExECUT I v E S U M
Emotional Experience Design Emotional Experience Design 2009-10-29
Globalization Strategies For IT Globalization Strategies For IT 2009-10-29
What Vendor Strategists Need To Know About Lean — The Hot Topic For CIOs Right Now What Vendor Strategists Need To Know About Lean — The Hot Topic For CIOs Right Now 2009-10-29
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry As smart executives
Modernization Decisions: Should Client Leave Adabas When It Leaves The Mainframe Platform? Modernization Decisions: Should Client Leave Adabas When It Leaves The Mainframe Platform? 2009-10-28
Making Leaders Successful Every Day October ##, #### Modernization Decisions: Should Client Leave Adabas When It Leaves The Mainframe Platform? by Phil Murphy for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly
Shift In Ownership: Protecting Data Outside Your Four Walls Shift In Ownership: Protecting Data Outside Your Four Walls 2009-10-28
Shift In Expectations: Modernizing Your SRM Program Shift In Expectations: Modernizing Your SRM Program 2009-10-28
European Offshoring Shows Moderate Growth European Offshoring Shows Moderate Growth 2009-10-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Sourcing & Vendor Management Professionals ExECUT I V E S U M MA Ry Offshoring of
European Banking Customers Continue Migrating Away From The Branch European Banking Customers Continue Migrating Away From The Branch 2009-10-28
Making Leaders Successful Every Day October ##, #### European Banking Customers Continue Migrating Away From The Branch by Alexander Hesse for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Selecting Data Protection Technologies Selecting Data Protection Technologies 2009-10-28
Making Leaders Successful Every Day October ##, #### Selecting Data Protection Technologies by Andrew Jaquith for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect
Marketing Leaders Take On Technology Marketing Leaders Take On Technology 2009-10-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Marketing Leadership Professionals ExECUT I v E S U M MA Ry Marketing leaders understand
Mobile Device Management Trends And Best Practices Mobile Device Management Trends And Best Practices 2009-10-28
Online Video Ad Creative Online Video Ad Creative 2009-10-28
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Interactive Marketing Professionals ExECUT I v E S U M MA Ry As interactive marketers
Service Catalog — Your Prerequisite For Effective IT Service Management Service Catalog — Your Prerequisite For Effective IT Service Management 2009-10-28
Making Leaders Successful Every Day October ##, #### Service Catalog -- Your Prerequisite For Effective IT Service Management by Evelyn Hubbert and Glenn O#;Donnell for Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited
Gen Y Won't Change Workplace Collaboration; Better Integrated Tools Will Gen Y Won 2009-10-28
Making Leaders Successful Every Day October ##, #### Gen Y Won#;t Change Workplace Collaboration; Better Integrated Tools Will by TJ Keitt for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is
How Chief Customer Experience Officers Gain Active Executive Support How Chief Customer Experience Officers Gain Active Executive Support 2009-10-28
IT In The Public Sector In Australia IT In The Public Sector In Australia 2009-10-28
Making Leaders Successful Every Day October ##, #### IT In The Public Sector In Australia by Tim Sheedy for CIOs © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions
Market Overview: PLM Deployment Support Market Overview: PLM Deployment Support 2009-10-28
Case Study: ING Delivers Personalized Product Offers Across Channels In Real Time Case Study: ING Delivers Personalized Product Offers Across Channels In Real Time 2009-10-27
Making Leaders Successful Every Day October ##, #### Case Study: ING Delivers Personalized Product Offers Across Channels In Real Time by Alexander Hesse for Customer Intelligence Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
The Forrester Wave™: Managed Global MPLS Services, Q4 2009 The Forrester Wave™: Managed Global MPLS Services, Q4 2009 2009-10-27
Making Leaders Successful Every Day October ##, #### The Forrester WaveTM: Managed Global MPLS Services, Q# #### by Brownlee Thomas, Ph.D. for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information
Shift In Architecture: Building A Flexible, Compliant Foundation Shift In Architecture: Building A Flexible, Compliant Foundation 2009-10-27
What CIOs Should Know About Lean What CIOs Should Know About Lean 2009-10-27
Making Leaders Successful Every Day October ##, #### What CIOs Should Know About Lean by Alexander Peters, Ph.D. for CIOs © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Do B2B Customer Satisfaction Right In Tech Do B2B Customer Satisfaction Right In Tech 2009-10-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For B#B Market Research Professionals Client Choice topic ExECUT I v E S U M MA
Market Momentum: Middleware Software Market, H2 2008 And H1 2009 Market Momentum: Middleware Software Market, H2 2008 And H1 2009 2009-10-27
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals ExECUT I V E S U M MA Ry Forrester#;s market
Integrating EA With APM And PPM Governances Integrating EA With APM And PPM Governances 2009-10-27
A Picture Is Worth 1,000 Words: Business Video Growth A Picture Is Worth 1,000 Words: Business Video Growth 2009-10-26
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Vendor Strategy Professionals Includes data from Business Data Services ExECUT I V E S U
Address The Governance Requirements Of Managed Outcome Engagements Address The Governance Requirements Of Managed Outcome Engagements 2009-10-26
Making Leaders Successful Every Day October ##, #### Address The Governance Requirements Of Managed Outcome Engagements by Bill Martorelli for Sourcing & Vendor Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
Global Workforce Planning Through 2016: How Population Shifts Will Affect The Supply Of IT Skills Global Workforce Planning Through 2016: How Population Shifts Will Affect The Supply Of IT Skills 2009-10-26
Making Leaders Successful Every Day October ##, #### Global Workforce Planning Through ####: How Population Shifts Will Affect The Supply Of IT Skills by Phil Murphy for Application Development & Program Management Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized
Caveat Emptor: The Best And Worst GRC Platform Customer Experiences Caveat Emptor: The Best And Worst GRC Platform Customer Experiences 2009-10-26
Making Leaders Successful Every Day October ##, #### Caveat Emptor: The Best And Worst GRC Platform Customer Experiences by Chris McClean for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based
Emotional Experience Design Emotional Experience Design 2009-10-26
Making Leaders Successful Every Day October ##, #### Emotional Experience Design by Ron Rogowski for Customer Experience Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment
The IT Management Software Challengers The IT Management Software Challengers 2009-10-26
Making Leaders Successful Every Day October ##, #### The IT Management Software Challengers by Jean-Pierre Garbani for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
How B2B Technology Buyers Use Social Media How B2B Technology Buyers Use Social Media 2009-10-26
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Technology Product Management & Marketing Professionals Includes Forrester research panel data ExECUT I v E S
IT To BT Transformation: Threats And Opportunities For CIO Reporting Lines IT To BT Transformation: Threats And Opportunities For CIO Reporting Lines 2009-10-26
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For CIOs ExECUT I v E S U M MA Ry CIOs face many threats and
Case Study: WestJet Creates Clarity With Its Architecture Services Catalog Case Study: WestJet Creates Clarity With Its Architecture Services Catalog 2009-10-26
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Enterprise Architecture Professionals ExECUT I v E S U M MA Ry EA organizations struggle
PCI X-Ray: File Integrity Monitoring PCI X-Ray: File Integrity Monitoring 2009-10-26
Making Leaders Successful Every Day October ##, #### PCI X-Ray: File Integrity Monitoring by John Kindervag for Security & Risk Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Building A Cloud-Aware, Consumer-Inclusive Identity Strategy Building A Cloud-Aware, Consumer-Inclusive Identity Strategy 2009-10-26
The State Of Retailing Online 2009: Profitability, Economy, And Multichannel The State Of Retailing Online 2009: Profitability, Economy, And Multichannel 2009-10-23
Making Leaders Successful Every Day October ##, #### The State Of Retailing Online ####: Profitability, Economy, And Multichannel by Sucharita Mulpuru for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is
Virtual Machine Consolidation Ratio Benchmark, 2009 Virtual Machine Consolidation Ratio Benchmark, 2009 2009-10-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Infrastructure & Operations Professionals Includes data from Business Data Services ExECUT I v E S U
Trends In Data Quality Trends In Data Quality 2009-10-23
Q&A: A Cloudy Future For SaaS-Based Records Management Q&A: A Cloudy Future For SaaS-Based Records Management 2009-10-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Information & Knowledge Management Professionals ExECUT I v E S U M MA Ry Effective records
Recession Realities Improve Interactive Marketing Recession Realities Improve Interactive Marketing 2009-10-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Interactive Marketing Professionals ExECUT I v E S U M MA Ry The recession has
Market Overview: The Business Intelligence Software Market Market Overview: The Business Intelligence Software Market 2009-10-23
Making Leaders Successful Every Day October ##, #### Market Overview: The Business Intelligence Software Market by Holger Kisker, Ph.D. for Vendor Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
Fostering A More Diverse Infrastructure And Operations Department Fostering A More Diverse Infrastructure And Operations Department 2009-10-23
Headquarters Forrester Research, Inc., ### Technology Square, Cambridge, MA ##### USA Tel: +# ###.###.#### · Fax: +# ###.###.#### · www.forrester.com For Infrastructure & Operations Professionals ExECUT I v E S U M MA Ry Diversity in IT
How Chief Customer Experience Officers Gain Active Executive Support How Chief Customer Experience Officers Gain Active Executive Support 2009-10-23
Making Leaders Successful Every Day October ##, #### How Chief Customer Experience Officers Gain Active Executive Support by Megan Burns for Customer Experience Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on
Trends 2009: Master Data Management Trends 2009: Master Data Management 2009-10-23
Making Leaders Successful Every Day October ##, #### Trends ####: Master Data Management by Rob Karel for Business Process & Applications Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
Forrester's TechRadar™: Cloud Computing, 2009 Findings Forrester 2009-10-23
Next-Generation Enterprise Architecture Next-Generation Enterprise Architecture 2009-10-23
Seizing Insurance's Mobile Opportunity Seizing Insurance 2009-10-22
Making Leaders Successful Every Day October ##, #### Seizing Insurance#;s Mobile Opportunity by Chad Mitchell for eBusiness & Channel Strategy Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
How Kelly Services Implemented Onboarding To Retain Quality Workers How Kelly Services Implemented Onboarding To Retain Quality Workers 2009-10-22
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Role Descriptions For The Office Of The CIO Role Descriptions For The Office Of The CIO 2009-10-22
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The Help Desk Is On The Critical Path For Pandemic/Disaster Recovery The Help Desk Is On The Critical Path For Pandemic/Disaster Recovery 2009-10-22
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How Efficient Is Your Storage Environment? How Efficient Is Your Storage Environment? 2009-10-22
Making Leaders Successful Every Day October ##, #### How Efficient Is Your Storage Environment? by Andrew Reichman for Infrastructure & Operations Professionals © ####, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources
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